Privacy Policy

Information We Collect

We collect information that you provide directly:

• Account Information: Name, email, phone number, password
• Order Information: Shipping address, payment details, order history
• Communication: Messages sent through our contact form or support channels
• Usage Data: Pages visited, search queries, device information, IP address

How We Use Your Information

• Process and fulfill your book orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your inquiries and provide customer support
• Improve our website, services, and book recommendations
• Prevent fraud and maintain security
• Send promotional emails (only with your consent, easily unsubscribable)

Information Sharing

We do not sell your personal data. We share information only with:

• Payment Processors: Razorpay for secure payment processing
• Shipping Partners: Courier services for order delivery
• Legal Requirements: When required by Indian law or court order

Cookies

We use essential cookies for session management and authentication. We do not use third-party tracking cookies for advertising purposes. Analytics cookies help us understand site usage and are anonymized.

Data Security

• Passwords are hashed using industry-standard bcrypt encryption
• Payment data is handled by PCI-DSS compliant payment processors
• All data transmission is encrypted via HTTPS/TLS
• Regular security audits and vulnerability assessments

Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Withdraw consent for promotional communications
• Lodge a complaint with relevant data protection authorities

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.